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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ace

Ace

January 27, 2026

5  out of  5
rating by Ace
"Swift and professional service from Mr. Rion Hubbard today. I was able to get additional coverage and a better payment vs my old policy with progressive. First impressions are everything and this one was top tier."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Rion Hubbard provided you with swift and professional service, helping you secure additional coverage and a better payment. We truly value your feedback and are delighted that your first impression was so positive. If there's anything else we can assist you with, please let us know."
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Dave Smith

January 23, 2026

5  out of  5
rating by Dave Smith
"Friendly, professional service. I've never had a problem with Larry Lucas State Farm. Competitive rates and professional people. I've got three cars and one house insured through them. Good people."
We responded:
"Thank you, Dave, for sharing your positive experience with us. It's great to hear that our team has been able to provide you with friendly and professional service. We're glad to know that our competitive rates and service have met your needs for insuring your cars and home. Your feedback is truly appreciated, and we're here to assist you whenever you need us."
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Eric Sanders

January 13, 2026

5  out of  5
rating by Eric Sanders
"Great agent always takes care of us"
We responded:
"Thank you, Eric, for your kind words and the excellent rating. It's wonderful to hear that you feel well taken care of. Your feedback is greatly appreciated and encourages us to continue providing the best service possible."
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Evan Sanders

January 13, 2026

5  out of  5
rating by Evan Sanders
"These guys are fantastic!"
We responded:
"Thank you, Evan, for your wonderful feedback! It's great to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're delighted to know we're meeting your expectations. If there's anything else we can do for you, feel free to let us know."
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Fred Pieper

January 7, 2026

5  out of  5
rating by Fred Pieper
"Kay is great. Kay has wonderful customer service skills."
We responded:
"Thank you, Fred, for sharing your positive experience. It's wonderful to hear that Kay's customer service skills made such a great impression. Your feedback is truly appreciated and will be shared with Kay and the team."
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Patshie Small

December 16, 2025

5  out of  5
rating by Patshie Small
"Katlyn is an awesome helper,no matter what I need help with she's always helpful rather it's something that I want to hear are don't want to hear she's always a helping hand, Thanks Katlyn for all your support and help,God Bless."
We responded:
"Thank you for sharing your wonderful feedback about your experience with Katlyn. It's great to hear how helpful and supportive she has been, always ready to assist you with whatever you need. Your kind words and appreciation mean a lot. We are grateful to have Katlyn on our team, and we're delighted to know she has made such a positive impact."
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Missy Hallbick

November 20, 2025

3  out of  5
rating by Missy Hallbick
"Everyone was very helpful at the office and communication was good."
We responded:
"Thank you for sharing your feedback, Missy. We're glad to hear that you found our team helpful and appreciated the communication. Your input is valuable to us, and we're committed to improving your experience. If there's anything specific you think we could do better, we'd love to hear your suggestions."
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Junsoo Lee

November 12, 2025

5  out of  5
rating by Junsoo Lee
"You truly learn a person’s character when it is time to say goodbye. Evan Reid assisted me in terminating my insurance policy and demonstrated exceptional professionalism and courtesy throughout the process. He clearly explained the available options, and when I decided to leave State Farm, he handled everything efficiently and without any resentment. I greatly appreciate the honesty and professionalism Evan displayed."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Evan Reid provided you with exceptional professionalism and courtesy during your policy termination process. We strive to ensure that all interactions, even when parting ways, are handled with clarity and respect. Your feedback is greatly appreciated, and we wish you all the best in your future endeavors."
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Jan Fuller

November 3, 2025

5  out of  5
rating by Jan Fuller
"I recently moved my car and homeowner's insurance from a company who had insured me for over 15 years. My claim experience had been very low and my driving record pristine, but still - my rates kept rising. Retirement gave me the push to shop rates, and I requested a quote from State Farm. Katelyn guided me through the process, and she was professional and helpful throughout. I kept the same coverage and limits as my previous policy, but for 2 cars and my home, I will end up saving nearly $300/month! When I called the other insurance company to cancel my coverage, only THEN did they offer to see if I qualified for a "new program". If you think you may be overpaying, do yourself a favor and let the Larry Lucas firm help you - all it will cost you is a few minutes of your time!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Katelyn was able to assist you effectively and that you're seeing significant savings on your insurance. We understand how important it is to find the right coverage at a fair price, especially after being with another provider for so long. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family. If you ever have any questions or need further assistance, feel free to reach out."
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Cole Hunt

October 23, 2024

5  out of  5
rating by Cole Hunt
"Denise and her team are amazing people that make dealing with insurance easy! Their communication, insurance knowledge and service have exceeded expectations by ten fold. Thanks for all that you do!"
We responded:
"Thanks Cole, You too are a joy to work with! I appreciate your kind words and your 5 star review! If you need anything moving forward, please feel free to reach out and we are always here to help!! --Denise"
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Slagle customs

June 28, 2024

1  out of  5
rating by Slagle customs
"Absolutely the worst insurance provider they will automatically deny your claim and force you to sue them to get paid appropriately."
We responded:
"We are sorry to hear about your experience and appreciate your feedback. I do not see that you have an account at our office. At Denise Thomas State Farm Agent, we aim to resolve issues promptly and fairly. If there is anything we can do to assist you, please call us at (803) 359-0770 to discuss your concerns further. -Denise "
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Amanda Upchurch

June 20, 2024

5  out of  5
rating by Amanda Upchurch
"This State Farm agency has a wonderful staff. They’re extremely helpful and friendly!"
We responded:
"I am so glad to hear about your positive experience with our staff. Thank you for the 5 star review, Amanda! -Denise "
Profile photo of Thomas Upchurch

Thomas Upchurch

June 20, 2024

5  out of  5
rating by Thomas Upchurch
"All the personality is very kind, outgoing and courteous!"
We responded:
"We greatly appreciate you taking the time to leave us a review. We look forward to working with you, Thomas! -Denise"
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Alyssa D

June 20, 2024

5  out of  5
rating by Alyssa D
"Friendliest service and Mrs. Kaye is always a pleasure to do business with! We love our State Farm people!"
We responded:
"Your positive review means so much to us, Alyssa! We appreciate you as a customer. -Denise "
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Chris Parrish

June 5, 2024

5  out of  5
rating by Chris Parrish
"What a warm friendly environment."
We responded:
"Chris, thank you for your kind words! We're thrilled you found our office warm and friendly, and we greatly appreciate your feedback! -Denise""
Profile photo of Susan Jenkins

Susan Jenkins

June 4, 2024

5  out of  5
rating by Susan Jenkins
"This State Farm agency has a wonderful atmosphere. Staff is extremely professional and friendly!"
We responded:
"Thank you, Susan! We're so pleased that you enjoyed the atmosphere at our office. Our team strives to be professional and friendly, and we're happy you noticed! Please stop by whenever you need us! -Denise"
Profile photo of Jamie Wood

Jamie Wood

June 4, 2024

5  out of  5
rating by Jamie Wood
"So courteous and helpful!"
We responded:
"Thank you, Jamie, for your 5-star review! We're glad to hear that you found the Denise Thomas State Farm Agent team courteous and helpful. We appreciate your feedback, and we look forward to serving you again! -Denise"
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April Whitlock

May 24, 2024

5  out of  5
rating by April Whitlock
"Great office!"
We responded:
"I am glad to hear you had a positive experience with our office! Please let us know if there is anything you need in the future, our office is here for you. -Denise"
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Tania Cook

April 13, 2024

5  out of  5
rating by Tania Cook
"Love Denise Thomas and her staff. Been with them for 24 years. Ms. Denise will go above and beyond for you and your family. Michelle and Mrs. Kaye are my go to people and they are always helping me save and and answering my questions. They get to know their clients by names, not by just looking you up in their system. They are ALL family oriented and they will make you feel like a part of their family. I wouldn't trust anyone else to protect me and my family."
We responded:
"Tania, we are deeply grateful for your long-standing relationship and confidence in us. Michelle, Kaye, and the entire team are thrilled to hear that we've been able to provide top-notch service for you. Thank you for being part of our office’s family! -Denise"
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Jenni Denny

April 10, 2024

5  out of  5
rating by Jenni Denny
"Quick to get an appointment, fast, friendly service and worth the product! Thank you!"
We responded:
"Jenni, we’re so glad to hear that setting up your appointment was straightforward and that you received fast and friendly service! Our team strives to make sure that each interaction is efficient and beneficial. We look forward to continuing to meet your needs. Cheers from all of us on the Denise Thomas State Farm Agent team! -Denise"
Profile photo of Jennifer Stevenson

Jennifer Stevenson

April 10, 2024

5  out of  5
rating by Jennifer Stevenson
"Her agents and staff, specifically Michelle, have been absolutely wonderful in my switch from an agent I was with for 20 years. They made the transition so easy. Also, Mrs. Thomas has helped my aunt, who is also a client of hers, personally with all the insurance needs for her recently deceased husband. My aunt didn’t have to worry about thing. Mrs. Thomas just took care of it. I would highly recommend this agency to anyone."
We responded:
"Jennifer, thank you for sharing your experience and choosing our office for your transition. It’s heartening to hear how Michelle and the team made the process smooth for you. It’s our pleasure to help in any way we can, and your recommendation means the world to us. Warmest regards from everyone here at the Denise Thomas State Farm Agent office! -Denise"
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Ryan Prentice

April 10, 2024

5  out of  5
rating by Ryan Prentice
"Friendly knowledgeable staff. Impeccable customer service and customer care."
We responded:
"Ryan, thank you for your wonderful review! We're thrilled to hear you've had such positive experiences with our team. Our goal is always to provide excellent service and support. We appreciate your acknowledgment of our efforts and look forward to serving you in the future. Thanks again from the entire Denise Thomas State Farm Agent team! -Denise "
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Darcy Templeton

March 5, 2024

5  out of  5
rating by Darcy Templeton
"I have been a client for over 25 years. Great local business with great customer service. Would highly recommend."
We responded:
"Hi Darcy, It's so good to see your 5 star review. Thank you for sharing the experience you had with our office. We appreciate you!! Blessings, Denise"
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Gabe Herold

February 29, 2024

5  out of  5
rating by Gabe Herold
"The environment was pleasant, super nice people as well. Emily is a very good asset to the office."
We responded:
"Thank you Gabe for your comments regarding our office and Emily. We are blessed to have her on board! --Denise"
Profile photo of Milton Smith

Milton Smith

February 14, 2024

5  out of  5
rating by Milton Smith
"Always ready to help. Staff very nice to deal with."
We responded:
"Milton, thank you from the bottom of our hearts for your review! Your feedback has us thrilled to know that our team is always ready and willing to help you in any way possible. Exceptional customer service is our top priority, and we're so grateful for your sincere appreciation. If you have any more questions or need help, please don't hesitate to let us know! We're here to help and can't wait to work with you again! – Denise"